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FREQUENTLY ASKED QUESTIONS

Find Frequently Asked Questions (FAQ) about our scavenger hunt, Zombie Scavengers, below. Chat with us if you have any additional questions, we'd be happy to help!

  • What is the objective of Zombie Scavengers?
    The Setting: With the whole world now in chaos and zombies outnumbering the living 10 to 1, small colonies of the living are doing all they can to survive. You and your team are members of a small colony, just outside of town. Everyone in the colony needs to do their part to help the colony survive. You and your team have been tasked with scavenging for survival supplies downtown. You’ll need to figure out which items you'll need using an app and find as many items on the list as you can. ​ Your Mission: With your team of up to 10 people, you will use an app on your smartphone to search the area for much needed food, supplies, shelter, and transportation. The more things you find, the more points you get, the more likely you would be a survivor. The task will not be easy. Along the way, you will be asked to do some challenges or answer some trivia questions. If you're playing with a larger group, you can split up into teams and see who can find all the items first! The goal is to to find all the items and complete the challenges in order to survive the zombie apocalypse!
  • How do I get started?
    Getting started is easy! 1. Purchase your tickets here 2. Redeem your tickets on our website 3. You'll get an email with instructions to begin 4. Download the app from the app store using the links from the email 5. Make your way to the location you'd like to start at (suggested starting locations here) 6. Launch the app, enter the join code and join the team number provided in your instruction email 7. Begin finding the items throughout the city and have fun!!!
  • When can I play Zombie Scavengers?
    Zombie Scavengers is not on a specific day, you can play anytime you'd like since it's all done on an app. Our customer support agents are available Tuesday-Sunday from 9am to 5pm. Our agents are available during those hours in case you need help! You may play outside of customer support hours if needed.
  • Do I have to play during your customer support hours?
    No. While our customer support hours are Tuesday-Sunday from 9am-5pm, you are welcome to play anytime you'd like outside of those hours if needed.
  • What are the requirements for me to play Zombie Scavengers?
    A ready-for-fun attitude and at least one fully charged Android or iPhone smartphone is all you need! We also suggest wearing comfortable walking shoes and bringing water on your adventure!
  • How do I know if a certain date is available?
    We have open availability. Days never fill up, you can play any day of the week. However, we recommend playing during our customer support hours of Tuesday-Sunday 9am-5pm.
  • Is Zombie Scavengers a family friendly game?
    Yes, Zombie Scavengers is a family friendly game and it makes a great family day!
  • What does it cost?
    Zombie Scavengers pricing starts at $40 USD per team. We offer special group pricing for groups with 5 or more teams. You can also find coupon codes on our site, as well as social media sites.
  • Do we pay for tickets per person, or per smartphone?
    In Zombie Scavengers, you purchase your scavenger hunt tickets per team. You can have as many as 10 people per team.​
  • What do I win?
    Playing Zombie Scavengers isn't about winning a prize. We believe in creating lasting memories with loved ones is rewarding enough.
  • What is the difference between the different versions?
    Each specialty version (Bachelorette, Birthday, Team Building, Date, etc) comes with all of the challenges included in the Original version, as well as 6 additional challenges with the specialty theme. For example, the Birthday version will give you 6 additional challenges that will help celebrate the birthday person!
  • What other costs are involved?
    You will not be charged by Zombie Scavengers for anything other than the ticket price. Please check with your cell phone service provider for rates on data, as Zombie Scavengers utilizes an app that requires data to play.
  • Can we play in teams?
    Yes, you can purchase multiple teams and play against each other
  • How do I book multiple teams?
    If you want 4 or less teams: Purchase tickets (1 per team) on our Purchase Tickets page. Then redeem each team ticket separately on our Redeem Tickets page. If you want 5 or more teams: Purchase the number of teams you'd like through our Group Events page. Your event coordinator will set up all of the teams you want on the app.
  • How many people can be on a team?
    You can have as many as 10 people on each team, but we suggest between 4 and 6 people as the optimum group size!
  • Where do we park?
    We do not have designated areas for parking, you will need to locate public parking near your starting location of your choice.
  • Where does Zombie Scavengers end?
    Zombie Scavengers is an open scavenger hunt. You can complete the list of scavenger hunt items in any order you’d like. Therefore, there is no designated ending locations. Most participants choose to make their way back to the starting location when they are done or choose to end at a local restaurant of their choosing.
  • Is the scavenger hunt wheelchair accessible?
    Yes, it is wheelchair accessible. Our game is an open scavenger hunt, where you can explore the city on your own terms. There is no specific route that you have to stick to, therefore you don’t have to go anywhere that is not wheelchair accessible, nor is there anything we’d ask you to find that could not be accessible in a wheelchair.
  • How long does Zombie Scavengers take?
    The goal is to find all the items and perferm all the challenges in one hour.
  • Can we carry alcohol while doing the hunt?
    You would have to check out the laws in your city to know that for sure, but if it is allowed in your city, we don't mind either!
  • What is your refund policy?
    We pride ourselves on the unique scavenger hunts that we build and want our guests to have a fun experience. If you have completed a scavenger hunt and were not happy with it, please contact us and we will do our best to work with you to provide either a refund or a credit to play another one of our games you may be interested in instead. We do not provide refunds for circumstances beyond our control, such as inclement weather, invalid coupon code use, road closures or other issues beyond our control. If you are no longer able to use your ticket at your originally planned time, we would be happy to reschedule your game at no charge. You can reschedule for any day, any city, and even any of our 5 games we offer (Crazy Dash, Wacky Walks, 3Quest Challenge, Operation City Quest, and Zombie Scavengers). We cannot provide refunds for tickets purchased through third-parties such as Groupon, TripAdvisor, or Expedia. If you purchased through a third party and would like a refund, please contact your retailer directly.
  • Can I have the app on more than 1 phone?
    Yes, you can put the scavenger hunt app on as many phones as you'd like.
  • Will we have a guide or host?
    Zombie Scavengers is played using an app on your smartphone. We are not physically there with you. However, you will have a remote host chatting you on the app throughout the game to give you hints, tips, and help if you need it!
  • Is Zombie Scavengers indoors or outdoors?
    We do not have a facility to complete Zombie Scavengers in. Zombie Scavengers is played around the city. You may need to go into businesses in order to find some items.
  • I have a question about a Group Package (5 or more teams)
    No problem, visit our Groups & Events page or email us at events@zombiescavengers.com for more information about our groups and events
  • Are there actual people dressed as zombies following us around?
    Zombie Scavengers is an interactive scavenger hunt game, however, nobody will be physically there with you during the game. Everything is done through our scavenger hunt app on your smartphone.
  • Do we have to purchase things during the game?
    You are not required to purchase anything during the scavenger hunt. Once you find an item, all you have to do is take a photo to prove you found it.
  • Does the app require data?
    You will need data to play since you will be uploading photos throughout the game. WiFi connection is not always available or reliable.
  • Do the teams find the items in the same order?
    Each team will receive the same list of items to find in the same order. However, the teams can complete the items in any order they'd like so teams will go separate ways and use their own strategies to find the items.
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