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FREQUENTLY ASKED QUESTIONS

Find Frequently Asked Questions (FAQ) about our scavenger hunt, Zombie Scavengers, below. Chat with us if you have any additional questions, we'd be happy to help!

How many people can be on a team?

You can have as many as 10 people on each team, but we suggest between 4 and 6 people as the optimum group size!



What is the objective of Zombie Scavengers?

The Setting: With the whole world now in chaos and zombies outnumbering the living 10 to 1, small colonies of the living are doing all they can to survive. You and your team are members of a small colony, just outside of town. Everyone in the colony needs to do their part to help the colony survive. You and your team have been tasked with scavenging for survival supplies downtown. You’ll need to figure out which items you'll need using an app and find as many items on the list as you can. ​ Your Mission: With your team of up to 10 people, you will use an app on your smartphone to search the area for much needed food, supplies, shelter, and transportation. The more things you find, the more points you get, the more likely you would be a survivor. The task will not be easy. Along the way, you will be asked to do some challenges or answer some trivia questions. If you're playing with a larger group, you can split up into teams and see who can find all the items first! The goal is to to find all the items and complete the challenges in order to survive the zombie apocalypse!



What day is Zombie Scavengers?

You can play Zombie Scavengers any day you'd like, however our customer support hours are only available from Wednesday - Sunday 11am - 5pm and we recommend playing between those hours in case you need a hint during the game or need help with the app.



Will we have a guide or host?

Zombie Scavengers is played using an app on your smartphone. We are not physically there with you. However, you will have a remote host chatting you on the app throughout the game to give you hints, tips, and help if you need it!



How long does Zombie Scavengers take?

The goal is to find all the items and perferm all the challenges in one hour.



Can I bring the kids?

Yes, Zombie Scavengers is a family friendly game and it makes a great family day!



I have a question about a group package

No problem, visit our Groups & Events page or email us at events@zombiescavengers.com for more information about our groups and events



Is Zombie Scavengers indoors or outdoors?

We do not have a facility to complete Zombie Scavengers in. Zombie Scavengers is played around the city. You may need to go into businesses in order to find some items.



Do we pay for tickets per person, or per smartphone?

In Zombie Scavengers, you purchase your scavenger hunt tickets per team. You can have as many as 10 people per team.​



Where do we park?

We do not have designated areas for parking, you will need to locate public parking near your starting location of your choice.



Can we carry alcohol while doing the hunt?

You would have to check out the laws in your city to know that for sure, but if it is allowed in your city, we don't mind either!



Are there actual people dressed as zombies following us around?

Zombie Scavengers is an interactive scavenger hunt game, however, nobody will be physically there with you during the game. Everything is done through our scavenger hunt app on your smartphone.



Do we have to purchase things during the game?

You are not required to purchase anything during the scavenger hunt. Once you find an item, all you have to do is take a photo to prove you found it.



Can I have the app on more than 1 phone?

Yes, you can put the scavenger hunt app on as many phones as you'd like.



Does the app require data?

You will need data to play since you will be uploading photos throughout the game. WiFi connection is not always available or reliable.



What is your refund policy?

We pride ourselves on the unique scavenger hunts that we build and want our guests to have a fun experience. If you have completed a scavenger hunt and were not happy with it, please contact us and we will do our best to work with you to provide either a refund or a credit to play another one of our games you may be interested in instead. We do not provide refunds for circumstances beyond our control, such as inclement weather, invalid coupon code use, road closures or other issues beyond our control. If you are no longer able to use your ticket at your originally planned time, we would be happy to reschedule your game at no charge. You can reschedule for any day, any city, and even any of our 5 games we offer (Crazy Dash, Wacky Walks, 3Quest Challenge, Operation City Quest, and Zombie Scavengers). We cannot provide refunds for tickets purchased through third-parties such as Groupon, TripAdvisor, or Expedia. If you purchased through a third party and would like a refund, please contact your retailer directly.